Repair Service Terms & Conditions
1. Repair Agreement
By purchasing our diagnostic or repair service you are agreeing to send us your original unit to be diagnosed and/or repaired at a minimum of $139.99 diagnosis fee.
The first step is to complete our fillable Tanin Electronix Work Order Form which is in fillable PDF format. Print it and send it with your item. We will not work on your item without a completed and signed work order form.
2. Diagnostic Fee
Everything that enters our building will be charged a minimum of $139.99 diagnostic fee as explained on the work order form. In the event you decline a repair service or replacement part then you will only owe the diagnostic fee, starting at $139.99, plus return shipping cost of your choice.
3. Warranty Terms
All of our repairs require that you send the entire assembled unit which includes the lens and plastic covers for us to warranty the work we perform. If you are sending a Nissan or Infiniti cluster please do not send the entire plastic cluster housing or bezel surrounds and dash pad. These are not part of the gauge cluster.
4. Non-repairable Items
In the event of your unit being non-repairable and you decide to purchase a replacement unit we will dispose your original unit.
If you do want the original part returned, then it will be your responsibility to inform us and accept the additional shipping charges.
5. Shipping Insurance
If you use our UPS inbound shipping portal you have the option to add-on more inbound shipping insurance. This will protect your investment to our building and allow us to pay out a claim of UPS damage, theft, or lost packages. At checkout you will see an option to add outbound shipping insurance. This option is the same insurance going back to you. Our outbound shipments are automatically insured up to $100 free of charge. That will typically cover minor damage and cracked lenses. We are unable to payout or cover anything more than the insurance amounts you select. If you ship the item on your own or provide your own return label then we have no ability to claim any insurance value. Any disputes or claims would need to be made to your shipping carrier from yourself.
Julia (verified owner) –
I was nervous buying an instrument cluster online but gave these guys shot. They verified my VIN to ensure I would receive the correct part number and it was delivered faster then expected and is working great.
Great staff got back to me immediately when I had questions, would definitely use them again.
Ronald G. (verified owner) –
Very good quality. Fast shipping.
joseph w. (verified owner) –
Cleared my p0500 fault
David Minnick (verified owner) –
Great part that works great
Christopher Wilmot (verified owner) –
Truck seems to run much better, thank you.
matthew dobbs (verified owner) –
Solved all my problems, Great support, Thank You !
Matthew DiMiceli (verified owner) –
everything seems to be functioning properly
Caleb Metzger (verified owner) –
Amazing service. Great parts. Fixed my problem. Would definitely recommend.
John Moczynski –
I had the P0500 code problem on my 2005 Tacoma Prerunner. Purchased a refurbished instrument cluster on ebay . Works great and the P0500 code is gone. Thanks!
Anonymous (verified owner) –
The refurbished cluster solved my speed sensor code issue. Customer service is excellent.
Dan Bulkley –
Great cluster, thank you!