Repair Service Terms & Conditions
1. Repair Agreement
By purchasing our diagnostic or repair service you are agreeing to send us your original unit to be diagnosed and/or repaired at a minimum of $139.99 diagnosis fee.
The first step is to complete our fillable Tanin Electronix Work Order Form which is in fillable PDF format. Print it and send it with your item. We will not work on your item without a completed and signed work order form.
2. Diagnostic Fee
Everything that enters our building will be charged a minimum of $139.99 diagnostic fee as explained on the work order form. In the event you decline a repair service or replacement part then you will only owe the diagnostic fee, starting at $139.99, plus return shipping cost of your choice.
3. Warranty Terms
All of our repairs require that you send the entire assembled unit which includes the lens and plastic covers for us to warranty the work we perform. If you are sending a Nissan or Infiniti cluster please do not send the entire plastic cluster housing or bezel surrounds and dash pad. These are not part of the gauge cluster.
4. Non-repairable Items
In the event of your unit being non-repairable and you decide to purchase a replacement unit we will dispose your original unit.
If you do want the original part returned, then it will be your responsibility to inform us and accept the additional shipping charges.
5. Shipping Insurance
If you use our UPS inbound shipping portal you have the option to add-on more inbound shipping insurance. This will protect your investment to our building and allow us to pay out a claim of UPS damage, theft, or lost packages. At checkout you will see an option to add outbound shipping insurance. This option is the same insurance going back to you. Our outbound shipments are automatically insured up to $100 free of charge. That will typically cover minor damage and cracked lenses. We are unable to payout or cover anything more than the insurance amounts you select. If you ship the item on your own or provide your own return label then we have no ability to claim any insurance value. Any disputes or claims would need to be made to your shipping carrier from yourself.
david r. (verified owner) –
Great service and quality part , very satisfied. When I realized I was not able to replace this relay myself they offered that service as well . Prompt response !
Jack Robinson –
Excellent service, I ordered the part I needed with ease and it came in within a few days..thank you!
Guest –
Rick Mendez –
Part was as expected. This is supposed to be the updated relay only time will tell, I’m not sure as to what improvements were done, since there’s not much to a relay I’m guessing better core winding and button contacts. I definitely recommend. Pricing was very good, other places wanted way more. And shipping on time. Thanks again Tanin auto electric.
M & M –
THIS FUEL PUMP RELAY ALSO WORKED AS DELAY RELAY IN CLUSTER FOR 2003 F-350. PERFECT FIT AND GOOD QUALITY THANKS TANIN
john hurt –
Quick turn around. Exactly what I ordered. Part worked perfect. Thank you
Guest –
My experience with Tanin was favorable. They had the part I needed when I needed it. I searched around online for hours and could not find the fuel pump relay for my 03 Expedition at a reasonable price. Tanin had it, I bought it, and they shipped it. I would recommend Tanin to anyone having the same issues I had.