2013 – 2016 Cadillac CUE Navigation Touchscreen Display Repair


This is a REPAIR SERVICE. You will be sending an item to us for repair.

Availability: 10 in stock

* terms & conditions for purchasing a repair service
SKU: RPR-NAV-CADCUE-13-16 Categories: , Tag:

This service is for the repair of the commonly failed touchscreen on your Cadillac CUE navigation unit. When this happens, you are unable to press any functions, buttons, or options.

Tanin Auto Electronix performs many of these repairs in house when customers drop off their vehicles. Take care in packing and shipping this navigation as it is large and somewhat fragile.

This 2013-2016 Cadillac CUE touch screen display repair does NOT cover water damage, no power, or a blank screen. Contact us if your Cadillac CUE navigation is not working and you need these issues fixed. Typically the only solution for this will be a replacement CUE unit which may need additional dealer programming.

Starting in 2018 there was a new version of the CUE with different software. We stock the correct and compatible CUE V2 panel for these units. Both units look the same and have the same ribbon connectors so it is important not to mix them up.

Makes and models covered are as follows:

2013-2019 Cadillac ATS
2015-2020 Cadillac Escalade
2013-2016 Cadillac SRX
2013-2020 Cadillac XTS
2013-2019 Cadillac CTS, CTS-V
2013-2016 Cadillac ELR

Relevant part numbers of your CUE unit will read: 23243166, 20867045, 22912608, 22935061, 22980207, 23106488, 23243166, 23447598, 22975649, 23412266, 22986276, 22915853, 20867046, 22912609, 22980208, 22935062, 23106489, 23447599, 23447596, 23173157, 23410082, 23286470, 23233090, 22827929, 23410534, 84031328, 23286474, 23348951, 23454077, 23173153, 23286469, 233348949, 23239089, 22980208, 22980207





2013 through 2016 Cadillac XTS and SRX
2014 through 2016 Cadillac ATS and CTS
2015 and 2016 Cadillac Escalade

[table sort=”asc,asc” colwidth=”200|300″]


Cadillac,XTS,”2013, 2014, 2015, 2016″
Cadillac,SRX,”2013, 2014, 2015, 2016″
Cadillac,ATS,”2014, 2015, 2016″
Cadillac,CTS,”2014, 2015, 2016″
Cadillac,Escalade,”2015, 2016″



This repair service comes with a 1-year warranty.

Please visit our warranty page for more details.

Service Disclaimer

When you send us your used part and explain your issues, we will diagnose your reported issues. We can make additional recommendations to replace common wear items that frequently fail, but we do not/can not test every aspect of your used part. If something else fails that is not related to your original issue or the repairs we performed, we are not responsible and these issues are not covered under your repair’s warranty.

What Happens Next?

Simply print & fill out our repair work order and ship your item to Tanin Auto Electronix!

View our shipping page for more detailed instructions and current turnaround times.


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