Repair Service Terms & Conditions
1. Repair Agreement
By purchasing our diagnostic or repair service you are agreeing to send us your original unit to be diagnosed and/or repaired at a minimum of $139.99 diagnosis fee.
The first step is to complete our fillable Tanin Electronix Work Order Form which is in fillable PDF format. Print it and send it with your item. We will not work on your item without a completed and signed work order form.
2. Diagnostic Fee
Everything that enters our building will be charged a minimum of $139.99 diagnostic fee as explained on the work order form. In the event you decline a repair service or replacement part then you will only owe the diagnostic fee, starting at $139.99, plus return shipping cost of your choice.
3. Warranty Terms
All of our repairs require that you send the entire assembled unit which includes the lens and plastic covers for us to warranty the work we perform. If you are sending a Nissan or Infiniti cluster please do not send the entire plastic cluster housing or bezel surrounds and dash pad. These are not part of the gauge cluster.
4. Non-repairable Items
In the event of your unit being non-repairable and you decide to purchase a replacement unit we will dispose your original unit.
If you do want the original part returned, then it will be your responsibility to inform us and accept the additional shipping charges.
5. Shipping Insurance
If you use our UPS inbound shipping portal you have the option to add-on more inbound shipping insurance. This will protect your investment to our building and allow us to pay out a claim of UPS damage, theft, or lost packages. At checkout you will see an option to add outbound shipping insurance. This option is the same insurance going back to you. Our outbound shipments are automatically insured up to $100 free of charge. That will typically cover minor damage and cracked lenses. We are unable to payout or cover anything more than the insurance amounts you select. If you ship the item on your own or provide your own return label then we have no ability to claim any insurance value. Any disputes or claims would need to be made to your shipping carrier from yourself.
Michael Tabisola (verified owner) –
This Repair Delivered As Promised!
I have an 05 Tacoma base model, 2.7 with a manual transmission, 262,XXX miles. Check engine light came on & vehicle was indicating a P0500 error code/VSS. I replaced the VSS, cleared the error code & it returned within 50 miles of driving the vehicle.
Living in California, the vehicle was due for it’s biennial smog check so I was very concerned because a check engine light in California is an automatic failure. Fortunately, I was able to find Tanin Auto Electronix online.
I pulled the speedo cluster myself (using Tanin’s how-to video on YouTube) and sent it to them. They repaired it & sent it back. I installed it back in the vehicle & cleared the codes. Drove it around for about 125 miles under different conditions and the check engine light is gone!
Just got the truck smogged and it’s good for another 2 years. I highly recommend Tanin Auto Electronix if you are dealing with this specific issue with your 2005-2011 Tacoma!
Angela P. (verified owner) –
The process was very easy and communication was great. The cost of repair & shipping were very reasonable. Received the instrument cluster back from repair and everything looked good. No more check engine light for the P0500 code!
Jantzen J. (verified owner) –
Great work!
Will be recommending this company to everyone I know
ROBERT RAETZ (verified owner) –
Found this company through one of the forums. I had the elusive P0500 code. The turnaround on their shop was was extremely fast. When it arrived, I noticed the case and assembly was cracked. I contacted them, rearranged another delivery, sent it back, and waited for the new one. Came back to me in one piece and working perfectly. Thank you for making it right, Tanin.
Carlos Bustos (verified owner) –
The repair works as described! Thank you!