Repair Service Terms & Conditions
1. Repair Agreement
By purchasing a diagnostic or repair service, you agree to send us your original unit for inspection, diagnosis, and/or repair. All repair orders are subject to a minimum non-refundable diagnostic fee of $139.99.
Before sending your item, you must complete our fillable Tanin Electronix Work Order Form and include it with your shipment. We will not begin work on any item without a completed and signed work order form.
2. Diagnostic Fee
Every repair item received by our facility is subject to a minimum $139.99 non-refundable diagnostic fee, as explained on the work order form. This fee applies regardless of whether the item is ultimately repaired, deemed non-repairable, or you decline the recommended repair or replacement.
If you decline a repair service or replacement part after diagnosis, you will still owe the diagnostic fee, plus return shipping charges based on the shipping method you choose.
3. REPAIR AND Warranty Terms
Repair service does not guarantee that every unit is repairable or that repair or replacement of one component will resolve all vehicle issues. Multiple systems may contribute to similar symptoms.
To qualify for warranty coverage on our repair work, you must send the complete assembled unit, including the lens and plastic covers where applicable. If you are sending a Nissan or Infiniti cluster, do not send the outer plastic housing, bezel surrounds, or dash pad, as these are not considered part of the gauge cluster.
4. Non-repairable Items
If your unit is found to be non-repairable and you choose to purchase a replacement unit, we may dispose of the original unit unless you specifically request its return.
If you want the original item returned, you must notify us before order completion and you will be responsible for all additional return shipping charges.
5. Shipping Insurance
If you use our UPS inbound shipping portal, you may purchase additional inbound shipping insurance to protect your shipment against loss, theft, or carrier damage while in transit to us.
At checkout, you may also purchase outbound shipping insurance for the return shipment back to you. Outbound shipments are automatically insured up to $100 at no additional charge. This usually covers minor shipping damage such as cracked lenses or light cosmetic damage.
We are not responsible for loss or damage beyond the insurance amount selected. If you ship the item yourself or provide your own return label, we cannot file an insurance claim on your behalf. Any shipping damage, loss, or insurance claim in that situation must be handled directly with your shipping carrier.
Michael Tabisola (verified owner) –
This Repair Delivered As Promised!
I have an 05 Tacoma base model, 2.7 with a manual transmission, 262,XXX miles. Check engine light came on & vehicle was indicating a P0500 error code/VSS. I replaced the VSS, cleared the error code & it returned within 50 miles of driving the vehicle.
Living in California, the vehicle was due for it’s biennial smog check so I was very concerned because a check engine light in California is an automatic failure. Fortunately, I was able to find Tanin Auto Electronix online.
I pulled the speedo cluster myself (using Tanin’s how-to video on YouTube) and sent it to them. They repaired it & sent it back. I installed it back in the vehicle & cleared the codes. Drove it around for about 125 miles under different conditions and the check engine light is gone!
Just got the truck smogged and it’s good for another 2 years. I highly recommend Tanin Auto Electronix if you are dealing with this specific issue with your 2005-2011 Tacoma!
Angela P. (verified owner) –
The process was very easy and communication was great. The cost of repair & shipping were very reasonable. Received the instrument cluster back from repair and everything looked good. No more check engine light for the P0500 code!
Jantzen J. (verified owner) –
Great work!
Will be recommending this company to everyone I know
ROBERT RAETZ (verified owner) –
Found this company through one of the forums. I had the elusive P0500 code. The turnaround on their shop was was extremely fast. When it arrived, I noticed the case and assembly was cracked. I contacted them, rearranged another delivery, sent it back, and waited for the new one. Came back to me in one piece and working perfectly. Thank you for making it right, Tanin.
Carlos Bustos (verified owner) –
The repair works as described! Thank you!