Kia has been around for awhile and their gauge clusters are typically of decent quality by Korean or Asian builds, at least prior to 2009. The problems began around 2010 with their new generation of Kia instrument clusters. The CANBUS controller is located inside the gauge cluster so when the cluster fails it can also affect other systems inside the vehicle.
Total power loss is the biggest problem with the cluster not working at all. Gauge movement issues and display screen problems are another issue with these.
There is no additional programming with a replacement Kia gauge cluster so you can simply remove your old one and plug in the new one and you are done. We program your vehicle mileage into the cluster as well so we are a truly one stop shop for a gauge cluster.