VDO stepper motors are manufactured by the VDO brand. These motors are common on Volvo Semi truck clusters and some GM and Porsche products.
We are always adding models to the compatibility list so please let us know what you are installing these motors into.
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By purchasing a diagnostic or repair service, you are agreeing to send us your original unit to be diagnosed and/or repaired.
You also need to complete and include the work order form found here
We will not be sending you a replacement unit. We have separate services if you are looking for a replacement unit
In the event you decline a repair service or replacement part after we have completed a diagnostic service on your part the diagnostic fee + shipping will be due as per the signed Work Order Form. This fee covers the time and labor involved with processing and testing your unit.
Almost all of our repairs require that you send the entire unit for us to warranty the work we perform.
For example, if you are sending an instrument cluster to be repaired, you must send the entire cluster including the lens.
In the event of your unit being non-repairable and you decide to purchase a replacement unit, we will assume you do not want your original unit shipped back to you.
If you do want the original part returned, then it will be your responsibility to inform us and accept the additional shipping charges.
We’ll repair your item and ship it back to you within a 2-4 day window from when it arrives at our building.
Our UPS typically arrives between 11a-2pm and USPS between 1030a-2pm. Your item will be placed in the tech queue the same or next day and then would be initially diagnosed or fully repaired within 1-2 days. After this point it will be transferred to customer service for payment and then queued for shipping.
This does not include faster return shipping!
Please select an expedited shipping option separately during checkout.
Estimated delivery times between 3-5 business days.
Estimated delivery times between 2-3 business days.
1-2 delivery for most large urban locations and zip codes. 2-day delivery on rural zip codes. Express does NOT mean overnight.
Estimated delivery times of 5 business days or less. For select areas on the West Coast, this can extend to 6-7 business days.